WE TAKE CARE OF YOU
SLEEP ON YOUR BACK SIDE
SAY GOODBYE TO BACK PAIN
PERFECT THERAPY SOLUTION
FEEL THE DIFFERENCE IN 5 NIGHTS
WHAT OUR CUSTOMERS SAY
"I got mine today and slept like a baby. I love it."
- Candas M.
"Love mine. Really helps."
- Mandy L.
"Arrived already and have been using it 😀"
- Dolly F.
WE ONLY USE PREMIUM MATERIAL
DIMENSIONS
CM: 54 x 34 x 6.5
Inch: 21.5 x 13.5 x 2.5
30 NIGHT SLEEP TRIAL
We believe you’ll love it so much that we’ll give you 30 nights to try it out.
COMMON QUESTIONS
Q: Who can use Essential Lumbar Support Sleep Pillow™?
A: New and expectant mother, the elderly, men & women with lower back problems such as strains and disc injuries.
Q: How to use Essential Lumbar Support Sleep Pillow™?
A: LilyPillow is best suited for sleeping or lying down on a bed or recliner. Just ensure that your lower back / aching area is rested against the center core of the LilyPillow.
Q: When would I start feeling the results?
A: We recommend to rest on pillow for at least 1-2 hours for 7 straight nights to start feeling the results. If your sleeping habits permit, you can also sleep throughout the night with LilyPillow.
Q: I have a firm /soft mattress, how does Essential Lumbar Support Sleep Pillow™help?
A: Firm mattresses may be too hard and unable to conform to the arch of your lower back. Soft mattresses tend to sink in as a whole without providing much support. Pillow helps to provide a firm yet mold-able support just for your lower back.
Q: How does sleeping on it feels like?
A: Pillow is towards the firm side. Thus your body might need some time to adjust to it.
Q: I have a memory foam lumbar support pillow, why do I still need Essential Lumbar Support Sleep Pillow™?
A: You can use pillow together with your memory foam pillow as part of your lower back treatment. Pillow tends to be on the firmer side and will provide a deeper stretch as compare to the memory foam pillow.
Q: Can I use Essential Lumbar Support Sleep Pillow™ in a seated position?
A: Yes. You would need to adjust accordingly. But is best suited when laying down.
Q: Are there any specific care instructions for Essential Lumbar Support Sleep Pillow™?
A: Do not wash the pillow as it may damage the buckwheat hulls. You can use the pillow with a normal pillow case or just clean it with light spraying of baking soda solution.
EXCLUSIVELY AVAILABLE HERE
SHIPPING
All orders are expertly packaged, prepared, and shipped within 24 hours after placing the order. We offer FREE shipping worldwide and the typical delivery time frame is between 5-15 days. Depending on your location, you may receive items much earlier. All orders are shipped with the tracking number so you can track it every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.
FREE WORLDWIDE SHIPPING!
Please allow 5-10 days for delivery to United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries.
Please allow 5-15 days for delivery to the rest of the world.
Handling time is 1-3 business days.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
If you did not receive the product within the guaranteed time (45 days not including processing time), you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment.
Returns
Your satisfaction is our #1 priority. We offer risk-free ironclad 30-day guarantee. If you do not want the product you’ve received you may request a return to us with no restocking fee for refund, but you must return the item at your expense.
We provide a tracking number via email and offer a 100% satisfaction guarantee if you are having a problem with your order.
We currently have warehouses located in the United States, Canada and China.
We have a large assortment of products stocked with various partners internationally. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way! Again, please always contact us if you have any questions at all about your order!
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email incorrectly, please contact us and we will fix it for you.
Making YOU happy is our number one priority. If your order is defective (dead-on-arrival) or materially different from what was presented on the product page, we will refund your money. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
How do I contact you?
If you have any questions that are not on this FAQ page, please contact us on our Facebook page OR please email us at support@essentialgoodies.co and we will reply to your inquiry.
